Registered NDIS Provider
The One-Stop-Shop for your NDIS needs.
HealioCare Support Services are Registered NDIS Provider, ISO Accredited and are here to make navigating the NDIS system easier.
Founder, Jerome Fernando, has been in the customer service industry for 15 years and attention to detail and providing superior customer service are where his businesses outperform others and HealioCare is no different.
Jerome recognised the gap with NDIS recipients being able to connect quality, reliable and trusted carers with each other and how important it is to do so.
In 2021, Jerome established HealioCare Support Services, enlisting like-minded business professionals and qualified carers who understood his vision to begin building the business.
HealioCare is proud to be a quality-first and customer-first business offering fast response times to customers’ queries.
If we can’t offer what you need, we’ll find someone who does and connect you with them. Why? Because at HealioCare Support Services, you matter!
ISO 9001
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in ISO’s quality management principles. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.
ISO 14001
ISO 14001:2015 is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.
ISO 14001:2015 helps an organization achieve the intended outcomes of its environmental management system, which provide value for the environment, the organization itself and interested parties. Consistent with the organization's environmental policy, the intended outcomes of an environmental management system include:
- Enhancement of environmental performance;
- Fulfilment of compliance obligations;
- Achievement of environmental objectives.
ISO 45001
ISO 45001:2018 specifies requirements for an occupational health and safety (OH&S) management system, and gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its OH&S performance.
ISO 45001:2018 is applicable to any organization that wishes to establish, implement and maintain an OH&S management system to improve occupational health and safety, eliminate hazards and minimize OH&S risks (including system deficiencies), take advantage of OH&S opportunities, and address OH&S management system nonconformities associated with its activities.
ISO 45001:2018 helps an organization to achieve the intended outcomes of its OH&S management system. Consistent with the organization's OH&S policy, the intended outcomes of an OH&S management system include:
- Continual improvement of OH&S performance;
- Fulfilment of legal requirements and other requirements;
- Achievement of OH&S objectives.
HEALIOCARE
Support Services Referral Form
This information is confidential.
HealioCare Support Services Referral Form
Please note:
- These records are owned by HealioCare Support Services.
- Information within these records will be shared with other staff within the organization when staff require the information to carry out their duties.
- The participant can ask to see records and receive a copy.
- All information obtained will be kept confidential.
- This information is used to set up the Service Agreement with HealioCare Support Services.
- The Service Agreement will be signed off by both the Participant/Advocate, and HealioCare Support Services.
- A signed Service Agreement is required to start ongoing services with Healio Support Services.
- Information will be archived safely while the participant is receiving our services.